1. What are my student account resources?

Cashier Services offers several resources to help OTC students. My Payment Plan is available for students who wish to make scheduled payments on their student account. The QuikPay Toolbox is available online 24/7 to assist students with making payments, viewing account activity and reviewing monthly statements. Students can email cashhelp@otc.edu anytime they have questions for Cashier Services.

2. How much are my semester charges?

You may see your current balance and monthly statements at any time through the View Accounts link found in QuikPay. Information on the cost of tuition and fees at OTC can be found here.

3. What if I am not paying for my courses?

By registering for classes, the student accepts responsibility for their balance owed to the college. Students are required to make payment arrangements, either paying in full or enrolling in a payment plan, by their appropriate, published payment deadline. While the student is ultimately responsible, the college will accept payment on the student’s behalf from any 3rd party payer.

4. I am expecting to receive financial aid. Will I need to enroll in a payment plan?

All students must make payment arrangements either by paying in full or enrolling in a payment plan by their appropriate, published payment deadline, even if they are expecting to receive financial aid for the semester. More information on payment plans can be found here.

5. When do I need to make payment arrangements?

The date by which a student will need to make payment arrangements, either paying in full or enrolling in a payment plan, depends on when they first register for courses. Information on payment deadlines can be found here.

6. Will I receive a refund for the course(s) I’m considering dropping?

Dropping a course before the start of the semester will qualify a student for a 100% refund of the tuition and fees for that course. After the semester begins, students can refer to the tuition refund policy here for the tuition and fees refund schedule.

7. When will I receive my financial aid refund?

If financial aid is received for you, you will be able to see the type and amount received through the View Accounts link found in QuikPay. For additional information on the financial aid refund schedule, please visit here. Please note that not all students will receive their financial aid refund at the same time.

8. How will I receive a refund?

If the college needs to disburse a refund to you, it will be sent to your OTC SmartCard refund preference, which can be set up at www.otcsmartcard.com once you have received your OTC SmartCard. You may choose to have refunds automatically transferred to your personal bank account, or you may choose to open a new BankMobile Vibe account.

9. How will I get information from Cashier Services?

OTC student email is the primary means of communication at the college. If Cashier Services needs to contact you, we will do so securely via OTC student email. Because of this, it is important for you to check your OTC email frequently. Any questions for us can be sent to cashhelp@otc.edu from your OTC student email.

10. What is a 1098-T form and how do I access it?

OTC students may be eligible to claim an education tax credit for the calendar year. IRS Form 1098-T shows information reported to the IRS regarding your education expense during the calendar year while enrolled at OTC. The 1098-T form is made available by January 31st every year to eligible students through the “View My 1098-T Forms” link in AccessOTC. For more information, please visit here.